The Oakley Court is a trading name of Vinyl Space Limited, 15 Newland, Lincoln, Lincolnshire, LN1 1XG, United Kingdom
Registered in England and Wales No: 04191465
Our Registered Office is: Vinyl Space Limited, 15 Newland, Lincoln, Lincolnshire, LN1 1XG, United Kingdom
The Oakley Court want you to feel secure when visiting our website and respect the privacy of all our customers. Our approach to maintaining your privacy is summarised in this privacy statement.
What information do we gather?
We have designed the site so that, in general, you can visit without the need to reveal personal information. Exceptions to this principle are noted below.
- Indirectly, through computer protocols
One example of this is ‘cookies’. Used by many sites cookies are small-automated files sent between computers, which help relate information shown on our site to areas of the site that you have previously visited. (If you are uncomfortable regarding use of our cookies or cookies in general, please keep in mind that you can disable this function on your computer by changing settings in the preferences or options menu on your browser. Some information about how to disable cookies on different browsers can be found at www.aboutcookies.org. Your IP address may also be used to provide us with non-personalised information about users of our site.
- Directly, through online forms
We also collect information, which you choose to submit to us voluntarily, through online forms provided on this site such as our wedding enquiry by email tab. It is completely up to you whether you wish to provide such information and it will be clear where you are asked to do so.
How do we use this information?
Electronic information, including your IP address, helps us to analyse usage trends on our site, such as what sections are most popular, so that we can continually improve the information we provide. Information provided by you may also be used for our internal business records or so that we can communicate with you, either to respond to a specific query you have submitted or to keep you up to date with relevant products and services. We may send you promotional materials via the post, or by e-mail (if you have agreed that we can use your email address for that purpose) or we may contact you by telephone.
What about sensitive personal data?
Generally speaking we do not collect sensitive personal data (such as racial or ethnic origin, nationality, political opinions, religious beliefs, etc). In order to tailor product offers to your circumstances we may sometimes ask for information such as your age or any disability that you may have. As with all data, it is entirely up to you to decide whether or not you are happy to provide this information. You do not need to provide us with personal information simply to browse the site.
Who will have access to this information?
Your information will be available to The Oakley Court staff who require to use it in the course of their duties (such as administration or marketing). It may also be shared with reputable suppliers that we employ for specific, practical purposes (e.g. sending out mail).
Information that is gathered from visitors
In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website. Where registration is required, the visitor’s email and a username will be stored on the server.
How the Information is used
The information is used to enhance the visitor’s experience when using the website to display personalised content and possibly advertising. E-mail addresses will not be sold, rented or leased to 3rd parties. E-mail may be sent to inform you of news of our services or offers by us or our affiliates.
Use of re-targeting functions on the website
Activation of interest-related advertising using “retargeting”
What is a cookie?
A cookie is a small amount of data that a website places on your computer.
Web pages have no memory. If you are surfing from page to page within a website, you will not be recognised as the same user across pages. Cookies enable your browser to be recognised by the website. So cookies are mainly used to remember the choices you have made – choices such as the language you prefer and the currency you use. They will also make sure you are recognised when you return to a website.
Do all cookies do the same thing?
No, there are different types of cookies and different ways of using them. Cookies can be categorised according to their function, their lifespan and according to who places them on a website.
Our website uses the following types of cookie:
Technical cookies: We try to give our visitors an advanced and user-friendly website that adapts automatically to their needs and wishes. To achieve this, we use technical cookies to show you our website, to make it function correctly. These technical cookies are absolutely necessary for our website to function properly.
Functional cookies: We also use functional cookies to remember your preferences and to help you to use our website efficiently and effectively, for example by remembering your preferred currency and language, your searches and the accommodation you viewed earlier. These functional cookies are not strictly necessary for the functioning of our website, but they add functionality for you and enhance your experience.
Analytics cookies: We use these cookies to gain insight into how our visitors use the website, to find out what works and what doesn’t, to optimise and improve our website and to ensure we continue to be interesting and relevant. The data we gather includes which web pages you have viewed, which referring/exit pages you have entered and left from, which platform type you have used, date and time stamp information and details such as the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use and the text you type while using our website. We also make use of analytics cookies as part of our online advertising campaigns to learn how users interact with our website after they have been shown an online advertisement, which may include advertisements on third-party websites. We will not know who you are, and only obtain anonymous data.
Commercial cookies: We use these to show you The Oakley Court advertisements on other websites. This is called “retargeting” and it aims to be based on your browsing activities on our website, such as the destinations you have been searching for, the accommodation you have viewed and the prices you have been shown.
How long do The Oakley Court cookies stay active?
The cookies we use have varying lifespans. The maximum lifespan we set on some of them is five years from your last visit to our website. You can erase all cookies from your browser any time you want to.
How can you recognise The Oakley Court cookies?
You can find our cookies in your browser settings.
Does The Oakley Court use third-party cookies?
Yes, The Oakley Court uses the services of trusted and recognised online advertising and marketing companies. The Oakley Court may also use third-party providers for analytical purposes. To enable their services, these companies need to place cookies.
The providers we use are committed to building consumer awareness and establishing responsible business and data management practices and standards.
When it comes to online advertising and marketing companies, we strive to only work with companies that are members of the Network Advertising Initiative (NAI) and/or the Interactive Advertising Bureau (IAB). Members of NAI and IAB adhere to industry standards and codes of conduct. NAI and IAB members allow you to opt out of the behavioural advertising. Visit www.networkadvertising.org andwww.youronlinechoices.com to identify the NAI members that may have placed an advertising cookie file on your computer. To opt out of an NAI or IAB member’s behavioural advertising programme, simply check the box that corresponds to the company from which you wish to opt out.
In order to control the collection of data for analytical purposes by Google Analytics, you may want to visit the following link: Google Analytics Opt-out Browser Add-on.
Who has access to The Oakley Court cookie data?
Only The Oakley Court has access to The Oakley Court cookies. Cookies placed by third parties can be accessed by these third parties.
How can you manage your cookie preferences?
Using your browser settings in, for example, Internet Explorer, Safari, Firefox or Chrome, you can set which cookies to accept and which to reject. Where you find these settings depends on which browser you use. Use the “Help” function in your browser to locate the settings you need.
If you choose not to accept certain cookies, you may not be able to use some functions on our website. And opting out of an online advertising network does not mean that you will no longer receive or be subject to online advertising or marketing analysis. It means that the network from which you opted out will no longer deliver ads tailored to your web preferences and browsing patterns.
Does The Oakley Court use web beacons?
As well as using cookies, The Oakley Court sometimes uses web beacons. A web beacon is a tiny graphic image of just one pixel that’s delivered to your computer either as part of a web page request or in an HTML email message. Either directly or through service providers, we use these pixels as part of our online advertisements either on our website or on third-party websites to learn whether a user who is being shown an online advertisement also makes a reservation; to track conversion with partner websites and to analyse the traffic patterns of users to optimise the services we bring to you.
Wedding Booking details
A contract will be issued at the time of your confirmation for you to agree, sign and return a copy to us. This will follow a similar format to the following: A provisional booking can be held for one month, after which a non-refundable deposit will be requested to secure your date. Three months prior to your wedding a further deposit will be required.
The number of guests attending your wedding should be estimated at the time of booking. The hotel requires exact figures at least 14 days prior to the event. Based on this, we will issue a pro-forma invoice, which is to be settled 7 days before the event. Any outstanding balance will be invoiced to you for settlement the day following the event. Should your numbers fall much below your original estimation, the hotel reserves the right to move your event to a smaller room, where appropriate.
All associated accommodation bookings for your wedding guests must be confirmed in writing with the relevant deposit.
The management reserves the right to amend prices at their discretion, however, all prices will be agreed and confirmed in writing at the time of confirmation.
The hotel reserves the right to cancel any bookings forthwith and without liability on its part in the event of any damage or destruction of the hotel by fire or other cause, or any cause beyond the control of the company which shall prevent it from performing its obligations in connection with any other booking.
The client shall be responsible for the behaviour of their guests and any damage to hotel property, or theft from the hotel, by any guest attending the wedding celebrations.
We use appropriate physical, electronic and managerial procedures to ensure that your customer information is safeguarded from unauthorised access or disclosure.
Can you find out what information we hold about you?
You are entitled to ask whether we hold personal information about you and, if so, to have access to this information and to require it to be corrected if it is inaccurate. You can do this using the contact addresses given above.
If you are aged 12 or under, please ensure that you get the consent of your parent or guardian before you submit any personal information through this website.
Any amendment to this privacy statement will be published on this website.
Vital Wifi Privacy Notice
We take your privacy seriously and respect your privacy and data protection rights.
This privacy notice aims to give you information on how we collect and process your personal data through your use of our Wi-Fi systems.
Please take time to read this privacy notice, to ensure that you understand and are happy with how we collect and process your personal data.
1. Contact Details
If you have any questions about this privacy notice, including requests to exercise your legal rights, please contact us using the details below:
2. Changes to this Privacy Notice and Changes to Your Details
We may need to update this privacy notice from time to time as the law and/or our business changes and develops. If the Privacy Notice changes we will request that you reapprove these prior to utilising our WiFi services.
It is important that the personal data that we hold about you is accurate and current. Please keep us informed if your personal data changes.
3. Third Party Links
Our WiFi portal may include links to third-party websites. Clicking on those links may lead to other web sites that request you to submit personal information. We do not control these third-party websites and are not responsible for their privacy statements.
4. The Personal Data We Process
Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may process different kinds of personal data about you, which we have categorised as follows:
• Identity Data: including your name, username (or similar unique identification numbers that we may apply to you), email address, year of birth, gender and telephone number(s).
• Financial Data: Vital Wifi utilise a Paypal Hosted solution and do not store and maintain payment card and personal/business address information.
• Transaction Data: including the details of the WiFi products purchased including the date, time and location of sale.
• Technical Data: including information about the device(s) you use to access our WiFi systems: including your device’s unique identifying codes (e.g. its “MAC” address), Local IP address, Device type, operating system and web browser.
• Profile Data: WiFi products purchased made by you and venue your survey responses.
• System Usage Data: including the venues visited, when you visit and use our WiFi systems.
• Marketing and Communications Data: including your preferences in receiving marketing from us and our third parties.
• Children’s Data: Our Terms and Conditions require that only adults of 16 and above are authorised to use our WiFi systems, unless supervised by a responsible adult. Please also note that our WiFi systems may provide access to content that may not be suitable for children to view. Accordingly, we do not knowingly process any data relating to children.
5. How we process your personal data
We only process your personal data when required to operate our business and allowed to do so by law. Most commonly, we will process your personal data:
• With your consent and please note that you have the right to withdraw your consent at any time by contacting us.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
• We may also share the information we collect with other third parties where we are legally obliged to do so; for example, to comply with a court order.
6. How We Keep Your Personal Data Secure
We take the security of your personal data very seriously and have in place appropriate security measures at all times, including where we share your information with our suppliers and partners, to protect your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Please take care of your own information. For security tips and tricks when using the internet, Wi-Fi and smartphones or tablets, please visit www.getsafeonline.org.
7. Our Retention of Your Personal Data
We can only keep your personal data for as long as necessary for the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
As a WiFi provider we require to maintain records for 12 months after which the data will be automatically deleted from our servers.
8. Your Rights
Details of the rights are set out below:
• Access: you may request access to your personal data, which enables you to receive a copy of the personal data that we hold about you and to check to see if we are processing it lawfully.
• Modification: you may request rectification of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
• Withdrawal of (Marketing) Consent: where we have relied on your consent to process your personal data for marketing purposes, you will have the right to withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.
• Erasure: you may request erasure of the personal data that we hold about you. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Our WiFi portal system has features to allow you to access, modify or erase the contact data we hold on you.
Please see the attached link for information on how to do this.
This privacy notice is issued by Rushton Networks Ltd (TA Vital Wifi) (Company Number 08209905) with its registered office at Aldwych House, Winchester Road, Andover, Hants, SP10 2EA.
The ICO regulates most UK data and information laws. To learn more about your rights, visit the ICO website at www.ico.org.uk.
Last Updated 23 May 2018.